Question&Answers

What is Buzz2Serv?

Buzz2Serv is a Georgia-based platform designed to connect customers with skilled professionals and contractors who can fulfill a wide range of service needs. Whether you're looking to hire help or offer your expertise, Buzz2Serv makes it simple, secure, and streamlined.

How Are Businesses Added?

To be listed on Buzz2Serv:

Businesses must register for an account.
All contractor/business accounts go through a validity check to confirm authenticity.
Approval is granted based on a passing score during this review process.

How Do I Register?

You can register in two ways:

1. Standard Sign-Up (Email)

Choose your role: Customer or Contractor
Customer Sign-Up
- Requires a valid email, password, and optional referral code.
Contractor Sign-Up
- Requires a valid email, password, referral code (optional), and official GOVT ID.

2. Social Login

Once signed up, log in using your selected method.

Forgot Password?

Click “Forgot Password” on the main login page.
A reset link will be sent to your registered email.
Follow the link to quickly restore access to your account.

Tip: Check your spam/junk folder if you don't see the reset email right away.

Is Buzz2Serv Free?

Yes!
Buzz2Serv is completely free to use for both Customers and Contractors.

In the future, we plan to offer premium service options to better serve customer needs.

Buzz2Serv User Types

Contractors

May be licensed professionals, skilled tradespeople, or business owners.
Offer services to customers through the platform.

Customers

Browse and hire contractors for their specific service needs.
Leave reviews and ratings based on performance.

Pro Contractor Policy

To remain listed as a Pro on Buzz2Serv, contractors must maintain a minimum rating of 3 stars.

Failure to maintain this rating will result in revocation of Pro status. This policy is strictly enforced.

Refund Policy

If a customer is not satisfied with the service provided:

Buzz2Serv will offer a full refund.
Our team will investigate and process the issue quickly to ensure fairness.

Fees

Customers: Pay zero platform fees. Customer pay no Fees at all for any type of service rendered through Buzz2Serv. Its totally FREE.
Contractors: Pay zero Lead fees.
Cancellation Fees: If the customer cancels an appointment within 24 hours of booking or if the contractor is a no show, they will be charged a minimum of $12 for the cancellation of the booking/appointment. It is often hard for local workers to replace the job that was cancelled with a new one, so we compensate them for this inconvenince.
Contractors: Pay a flat 14% admin fee for services rendered through Buzz2Serv.

This rate applies to all contractors. No exceptions, discounts, or special rates apply.

Help & Support

Need assistance? We’re here to help!

Email us at: support@buzz2serv.com

Our team will respond promptly and ensure your questions are resolved in a timely manner.