CodeOfConduct

TheBuzz2Serv Code Of Business for Professionalism

1. Service Lead Time: The service provider or individual will meet customers' expected requested date/time for the completion of the project. 
2. Email/Phone Response Time: the individual will consistently respond to email and phone requests in a timely manner. 
3. Communication Quality: the person should be able to communicate in English preferably, but is able to communicate with the customer professionally 
4. Flexibility: The person is flexible to adjust to customer requests 
5. Quality: The individual is consistently meeting the quality work standard that is set forth by the contract agreement. 
6. Quality Control Issues: The professional is able to resolve and issue credit on instances where the issue cannot be resolved. 
7. Service Cost/Pricing: the contractor will charge a fair price to the customer without any huge markups and passthrough costs. 
8. Payment Terms: The payment or payment terms will be clearly outlined in the contract 
9. Sustainability: The individual and professionals shows a consistent track record of meeting customers expectation

Non-Conformances: The professional will be fully responsible for non conformance in case something goes wrong with the customer contract and the level of service provided.