CodeOfConduct

Code of Conduct
The Buzz2Serv Code of Business Professionalism

1. Service Lead Time: The service provider will meet the customer’s requested date and time for project completion.

2. Email/Phone Response Time: The service provider will consistently respond to emails and phone calls in a timely manner.

3. Communication Quality: The individual should preferably communicate in English, but must always interact with the customer professionally.

4. Flexibility: The service provider will be flexible in accommodating customer requests.

5. Quality: The service provider will consistently meet the quality standards outlined in the contract agreement.

6. Quality Control Issues: The professional will address any quality issues and offer credits in cases where the issue cannot be resolved.

7. Service Cost/Pricing: The contractor will charge a fair price, avoiding excessive markups or pass-through costs.

8. Payment Terms: Payment terms will be clearly outlined in the contract.

9. Sustainability: The service provider will consistently meet customer expectations, demonstrating a track record of reliability and satisfaction.

10. Non-Conformances: The professional will be fully responsible for any non-conformance in the event that the service provided does not align with the customer contract.